Enjoy unbeatable benefits like accidental damage and liquid damage coverage for two years!
New Delhi, February 16, 2015: Gadgetwood, India’s first professionally-managed multi-brand repair and support provider for Mobiles, Smart phones and Tablets announces its “Complete Care Plan”. With the core objective of enhancing consumer convenience tremendously, Gadgetwood’s new service will enable patrons to extend the warranty on their smartphones for two years. Most pertinent is the fact that the plan will cover physical damage and damage caused due to moisture, which is typically not offered under the OEM’s (Original Equipment Manufacturer) warranty. Consumers can avail of this superlative plan from 16th of February 2015 onwards.
Speaking on the launch of the new vertical, Jayant Jha, Co-Founder and CEO commented, “Our main value proposition is to address technological grievances of customers by providing them with a robust support system. With the new “Complete Care Plan” we go one step further in this endeavour, allowing consumers to enjoy two years of worry-free cashless services. We offer them accidental and liquid damage coverage and that too in the quickest and most hassle-free manner, making the plan a truly matchless facility.”
Other features of the Gadgetwood “Complete Care Plan” are free onsite pickup and delivery of the device with unlimited doorstep assistance. Customers can also access live updates on the status of the repair process with the Online Tracking System. Additionally, they will get updates via SMS and emails to get a real and accurate picture of how fast they can expect their devices to be delivered back to them. Free telephonic and remote support, a hallmark of the Gadgetwood brand, will also be available, making the “Complete Care Plan” an assurance of a completely stress-free experience for consumers.
About Gadgetwood:
Established in the year 2013, Gadgetwood is India’s first professionally managed multi brand repair and Support Services for Mobiles; Smart phones and Tablets. Special knowledge about its domain, certified technicians, authentic spare parts and servicing onsite has helped establish Gadgetwood as a category leader in its space. Its state-of-art in house repair lab and special after repair delivery services helps customers save precious time and money. With its omni-channel approach of enabling its quality services online, in store and at home, Gadgetwood is transforming the way gadgets get fixed, at the customer’s convenience.
Gadgetwood makes obsolete the age old processes of mobile repair when people had to find technicians, visit the shop, wait for their turn, experience repair delays and revisit. Instead, at Gadgetwood, you can avail pick-up and after repairs warranty. Apart from this, it also offers online/offline tracking system and delivers to the location preferred by the customer. It promises easy access, code of conduct, 100% resolution for any kind of gadget, guaranteed and prompt service and privacy protection. With an industry leading CSAT rating of over 97.5%, trained experts and Integrated Support Service Management System, Gadgetwood ensures fast, time bound service to its customers.
Strengthened by a team size of 40+ people, Gadgetwood aims at offering complete customer satisfaction by becoming the most preferred service in its domain. The Delhi NCR based company envisions expanding its geographical reach to 3 major cities by the end of the next FY. It also plans to start a PAN-India service via remote technology and is in the process of innovating services for SMBs and OEMs.