The homecare provider has specialized nurses who are adept at dealing with patients undergoing surgeries- The nurses are skilled at pain relief management, stitch removal and drain care
Jaipur, March 28, 2015: To ease the lives of patients and their family members in case of a surgery, Health Care at Home (HCAH), India’s first hi-tech, documented, quality homecare service provider, has launched Post Surgical Care services in the city.
After a surgery, the post care is very essential as the patient becomes very frail and vulnerable to catch infections, sometimes complicating their condition. At hospitals, the chances of acquiring infections are higher due to the presence of several patients with varied health problems and the bugs there not being friendly ones as against those in the settings of one’s home.
“Recovery at home is far speedier if it happens in the comfortable confines of home, given the services provided are on a par with hospital. Recognizing its need and the hassles that patients have to bear when a family member is at hospital post a surgery, we planned to launch our post surgery care. Treating patients post surgery not only requires medical expertise but also demands an extremely sensitive approach on the part of the treatment providers. This is what we exactly do by bringing professional healthcare services to patients’ doorsteps, so that they do not have to go through the cumbersome routine of hospital stay and visits after a surgery,” said Vivek Srivastava, Chief Executive Officer, HCAH.
Under its Post Surgical Care offering, HCAH provides multiple services like post-operative dressing, stitch removal and drain care, intravenous antibiotic therapy, vital signs monitoring, pain management and diet monitoring and nutritional counseling. Besides, HCAH also offers counseling to patients and their family members, as it is very important to boost the morale of the person who undergoes a surgery, given they feel low and weak, finding the recovery process difficult. Family members are told about the ways in which a patient should to be taken care of.
“We have specialized nurses who are skilled to deal with patients post a surgery, be it of any kind. They are trained in pain relief management, stitch removal and overall patient care. They very well understand the needs of patients and their family members, supporting them throughout the recovery process. The care provided by us matches the quality of any renowned hospital and so the patients are in safe hands. Patients recover faster when they are at home and around their family members. It gives a fillip to their confidence level to be back in shape quickly,” said Dr Gaurav Thukral, Head Medical Services, HCAH.
Homecare post surgical care service also helps the doctors of the patients to constantly monitor their patients’ condition. By keeping their doctors concerned always in the loop, HCAH ensures constant medical intervention and supervision to the patient without any interruption. The doctors have complete control over the treatment of the patients. HCAH provides extended reach to the patients’ doctors in conditions where the patients find it difficult to travel to the hospital. “Additionally, services provided by the company also free up doctors at the hospitals, making them available for other critical patients,” said Abhishek Malik, Unit Head, HCAH, Jaipur.
About HealthCare at Home India
HealthCare at Home (HCAH) is a joint venture between the Burman family, promoters of India’s leading natural health care products maker Dabur, and Dr Gareth Jones and Charles Walsh, the founders of the UK-based Healthcare At Home (HAH).
They joined hands to introduce the concept of managed at-home specialized healthcare services in India and the company started operations in the country in April 2013.
The Delhi-based company works with corporate hospitals and doctors to offer critical healthcare services in oncology (cancer care), pulmonology (lung care), post-operative care (orthopedics, cardiac, bariatric — weight loss surgery — etc), critical care and palliative care. Understanding the need for special care for older lot in the country, the company also offers specialized elderly care and medical companionship programme for them.
Setting up of ICU at home and providing medical facilities like chemotherapy in the confines of one’s house, which were so far unimaginable, set HCAH apart.
The company works alongside the patients’ doctors to offer high-end, clinically credible treatment to patients in the comfortable confines of their homes. The company ensures that the treating doctors are always kept in loop and that the treatment is led by their prescriptions only.
The company offers its services in Delhi-NCR, Chandigarh, from where it serves the Chandigarh tri-city and Jaipur. The company plans to go pan-India in the next 2 years.