Cochin, 22nd August, 2018:
During the unprecedented flood situation in Kerala, Idea Cellular is extending all its support to provide relief to the victims and connect them with their loved ones. Team Idea has been working relentlessly during this period and has managed to bring the network back on the grid in all Taluks of the state.
Idea is also assisting all its prepaid customers who have suffered damage to their SIM cards during this crisis, by waiving off SIM replacement charges until 31st August, 2018. Idea customers whose SIM cards have been damaged due to water condition can visit Idea stores to replace the SIM, free of cost, and continue using uninterrupted services.
Idea has also announced “No Blackout Day” on the occasion of Onam on 25th August. Customers on free/discounted SMS benefit as per their pack, will continue to avail the same benefits on that day too.
Additionally, Idea has set up call booths at relief camps in the most affected areas across Kerala, to help people residing at these camps make free calls to their loved ones.