In order to further improve the comfort and satisfaction of its passengers, Turkish Airlines now offers “eXPhone” service for an uninterrupted communication during the flight.

Europe’s Best Airline” for the sixth consecutive years*, Turkish Airlines now introduces its new in-flight mobile connectivity through “eXPhone” for an uninterrupted communication on board.

As an extension of Wi-Fi and live TV availability on its Boeing B777 and Airbus A330 aircrafts, Turkish Airlines now offers a mobile internet connectivity by eXPhone to its guests, by April, 2017.

By using this service, passengers will be able to send text messages (excluding voice messages), check their e-mails and browse internet (including social media platforms) with their own mobile phones.

The stages of the process will be shaped as;

  • The cabin crew will make an annoucement to inform the passengers about the service’ current availability for on-board use, after the take-off.
  • Provided that the “Data Roaming” mode is activated on their mobile phones, the exPhone service will automatically run, which will be used till the flight is ready for landing.

The eXPhone service, offered in close cooperation with Panasonic/AeroMobile, has successfully been tested on board during a flight with the participations of our relevant authorities, via one of our cabin attendant’ mobile phone.

The eXPhone service will be billed by the passengers’ mobile phone operators, and the prices will vary depending on their individual roaming contracts.

Passengers may find the details of this service in Turkish Airlines’ inflight magazine, SkyLife.

*2016 Skytrax Survey Results

 

About Turkish Airlines: 

Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines is a 4-star airline today with a fleet of 336 (passenger and cargo) aircraft flying to 296 destinations worldwide with 247 international and 49 domestic. According to the 2016 Skytrax survey, Turkish Airlines was chosen as “Europe’s Best Airline” for the sixth and “Best Airline in Southern Europe” for the eighth consecutive time. Having won in 2010 the world’s “Best Economy Catering Service”, in 2013 and also in 2014 the world’s “Best Business Catering Service”, and “Best Business Class Lounge Dining”, “Best Business Airline Lounge” awards in last year’s survey, Turkish Airlines was awarded again the world’s “Best Business Class Dining Lounge” and “Best Business Class On-Board Catering” prizes in this year’s survey. More information about Turkish Airlines can be found on its official website www.turkishairlines.com or its social media accounts on Facebook, Twitter, Youtube, Linkedin, and Instagram.

About Star Alliance:

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI and United. Overall, the Star Alliance network currently offers more than 18,450 daily flights to 1,300 airports in 190 countries.