Tag «Airline and airport»

Airline and airport CIOs embrace artificial intelligence

Disruption management, chatbots and mobile services key focus for industry’s CIOs FUTURE TRAVEL EXPERIENCE, INDIA – 7 September 2017 – Airlines and airports are embracing new technologies and turning to artificial intelligence (AI) to support their customer service. Over the next three years 52% of airlines plan major AI programs or R&D and 45% of …