Truecaller Integrates redBus to Offer Seamless Digital Ticketing Experience to Users

This integration will offer users an enhanced ticket booking and payment experience inside Truecaller

Bengaluru, 1st April 2019:  Truecaller today announced a strategic partnership with world’s largest online bus ticket booking platform, redBus to enable simple, safe and fast bus ticket booking service within the Truecaller app. This partnership is aimed at facilitating a seamless ticketing experience for more than 100 million daily active users for Truecaller in India.  As part of the integration, redBus will now be available as a mini app under the Payments section on the Truecaller app.

This collaboration will allow consumers to carry out end-to-end booking transactions from login to search, compare and checkout with Truecaller login credentials. Further to make the ticketing experience more immersive, Truecaller has also integrated its robust UPI platform enabling users to carry out payment transactions directly using Truecaller Pay during checkout.

Commenting on the partnership, Sony Joy, VP and Head of Payments, Truecaller, said “We are incredibly excited about this partnership with redBus, the market leaders and disruptors of an entire mode of transport in India. We believe we can combine redBus’ expertise, Truecaller’s scale of distribution & seamless BHIM UPI payments on Truecaller Pay, to make bus ticketing a delight for our customers. This is special to us also because this is first of many such partnerships for mini-apps where our vision is to provide super-smooth transactional experiences on a variety of use cases with a high potential for growth.”

“We are excited to partner with Truecaller for our very first full stack integration within their app.  This will allow users to have a completely hassle-free login to checkout experience within the app. In addition to this, we believe that integrating Truecaller Pay to the process will also add maximum value to users who need not switch to multiple platform or apps for payments. We are confident that together we will be able to offer industry’s best booking experience to our users“ says Anoop Menon, CTO, redBus.

About Truecaller:

People use Truecaller to stay ahead. It helps them know who’s getting in touch, filter out unwanted calls and SMS, and focus on what really matters. The company provides a suite of unique services such as a dialer that offers caller ID, spam detection, messaging and more. Truecaller’s mission is to build trust everywhere by making communication safe and efficient. Headquartered in Stockholm, Sweden, the company was founded in 2009 by Alan Mamedi and Nami Zarringhalam. Investors include Sequoia Capital, Atomico and Kleiner Perkins Caufield Byers.

For more information, please contact:
press@truecaller.com

About redBus:

redBus was founded in 2006 in India and today is the world’s largest online bus ticketing platform. After having solved complex problems of bus customers in India, redBus also launched operations in Singapore and Malaysia in 2015 and acquired a majority stake in Peru based bus ticketing platform Busportal (now redBus.Pe) in the subsequent year. With this acquisition, redBus successfully launched operations in Latin America markets, Peru & shortly thereafter, Colombia. 

redBus has globally sold more than 180 million bus tickets till date and has a customer base of around 20 million users. redBus is now part of the MakeMyTrip group (Nasdaq, MMYT) which is the largest travel aggregator in India with offerings across categories such as Flights, Hotels, Holiday Packages, etc.


The business owns three products – redBus™, redBus Plus™ and redBus Partner™, which come together to serve and address the fragmented bus industry across geographies. 

  • redBus™ is the popular consumer-facing travel brand enabling customers to buy bus tickets online. Consumers, depending on where they live, can access redBus on the web (redbus.in, redbus.my, redbus.sgredbus.idredbus.pe and redbus.co).  They can also download the high rated redBus mobile app from Google Play Store and Apple App Store. We enable a customer to search for bus services on a route of his/her choice, reserve a seat and make a payment to confirm the booking, thus bringing the seller and buyer on a single platform to facilitate easy bus booking.
  • redProWin™ is a cloud-based solution built for bus operators. Approximately 2500+ bus operators in India, SEA and Latin America use this platform for their day to day operations. The revolutionary inventory management software ensures seat realization and resource utilization, thus improving revenue and profitability for bus operators. Over the years, through the use of engineering & data analytics, redBus has offered features such as LIVE bus tracking, dynamic pricing, customer relationship management, etc., which have helped bus operators improve operational efficiency as well as service quality.
  • redBus Partner™ is a GDS for bus inventory distribution and is used by more than 20,000 retail agents and 200+ OTAs to sell bus tickets to their customers.