With over 10.000 daily visitors and more than 225.000 subscribers
Kuwait, May 2013: Talabat.com, the leading online food delivery service provider across the MENA region has achieved a score record by delivering the order number 3 million across the GCC markets. Accordingly, talabat.com announced the lucky winner of KD 1000 prize, Mrs. Dania Al Amer from the state of Kuwait, whose order landed as number three million on Talabat.
On this occasion, Rabih El Asmar, Head of Marketing,Talabat.com, said, “As we congratulate Mrs. Al Amer for winning the 1000 dinar prize, we are glad to announce that Talabat.com ranks today in leading position on online food delivery industry. We are proud to be able to hit the three million record in such a short span of time considering that the website was established in 2004 in Kuwait and expanded to GCC market in 2010”.
El Asmar confirmed that Talabat.com dedicates its success to its loyal customers and food lovers who showed lots of confidence in the website services and team’s efforts.
Talabat.com is referred to as a one-stop online food court comprising of 200 restaurants that offers a vast choice of different international cuisines. The website provides the most convenient e-solution to the food delivery industry, through which it coordinates on carrying your order up to your doorstep, hot and fresh.
Understanding the importance of the human communication element besides a virtual service, Talabat also provides a Call Center, Online Live Chat, and an email service for a full-fledged experience by its users. The website is available in both English and Arabic and is ready to receive orders around the clock. Meanwhile, Talabat can be reached on customized smart phone applications, including iPhone and Android, in addition to regular cell phones. iPad users as well can download their own application for a hassle-free experience.
El Asmar added, “We encourage our customers to log on now to Talabat.com and enjoy a remarkably fast experience to quench their food cravings while introduce themselves to the online promotions on the website.” He added, “You don’t have to deal with a slow phone operator anymore, receive wrong or missing orders due to miscommunication and human error, or even face a painful call waiting system again. Instead, we offer you a quick, practical and user-friendly interface that allows you to place check and modify your order in no time.”
What’s more, a user can see and decide on their meals before hitting the ‘submit’ button as food images, restaurant menus and prices are up on the website and are instantly updated by the portal’s online team. In addition to the ‘Promotions’ tab, which displays the latest offers by restaurants, Talabat provides candid reviews by its customers on their favorite restaurants and recently ordered meals.
Today, Talabat.com is witnessing remarkable demand by its ever-growing customer base which has reached 225,000 users, in addition to receiving over 10,000 orders on a daily basis with the safe delivery of over three million orders till date.
“If you have not registered yet, simply log on now and create an account free of charge with a few clicks to save your information for future orders. While submitting your order, you can choose your preferred payment method whether it be in cash, debit card or credit card,” El Asmar said.
He concluded, “We would love to express our appreciation and sincere gratitude towards all subscribing restaurants for supporting our online portal all these years, a matter which has helped us witness such an outstanding achievement today. We do look ahead towards breaking more exceptional records together and continue on developing our service for our clients.”
It is worth mentioning that Talabat.com achieved the 2008-2009 ‘Kuwait e-Award’ in the e-business category from the Kuwait Foundation for the Advancement of Science (KFAS).
About Talabat.com
Since 2004, we have been committed to providing an easy, fast way to connect customers with their favorite restaurants. It takes just few clicks from your computer to place an order through Talabat.com from your preferred restaurants.
Currently, we are operational in State of Kuwait, Kingdom of Saudi Arabia, Kingdom of Bahrain, United Arab Emirates, Sultanate of Oman and State of Qatar. We are the pioneers in the field and needless to say, one of Middle East’s first service providers in this space.
To put it in a nutshell, we are a one-stop online shopping mall for restaurants as well as online shoppers.