Newly appointed General Manager at Al Ahlia Walid Yousef announces expanded service capabilities & enhanced customer experience
MAN Truck & Bus today laid the foundation stone for a new Integrated Service & Showroom facility in Kuwait. The buildings are planned to be opened by the end of 2013 to give MAN customers enhanced service capabilities and access to a range of MAN trucks in the new showroom through its local importer Al Ahlia Heavy Vehicles Selling & Import. The new MAN facility will be a 6000 square feet facility and will be located in the Al Rai area in the heart of the automotive district in Kuwait.
According to David van Graan, Head of the MAN Center Middle East and Vice President Sales & Marketing, “The new spacious showroom and service facility that we will launch in Kuwait will be a key customer touchpoint so that our customers can experience our integrated, comprehensive transport solutions to improve performance and increase the cost effectiveness of their fleet. The new facility will also embody our core message of being ‘Consistently Efficient’ with our world class, technologically innovative products and service capabilities to reinforce our leadership position in Kuwait’s commercial vehicles sector.”
MAN‘s Kuwait facility will include a 250 square meter warehouse for all major fast moving parts as well as a 760 square meters workshop fully equipped with the latest technology and capable of servicing upto ten trucks simultaneously. The facility will also include a customer lounge with meeting rooms for customers.
According to Walid Yousef, the new General Manager of Al Ahlia Heavy Vehicles Selling & Import, “The new MAN facility is part of Al Ahlia’s long term initiative to give our valued customers in Kuwait the best customer experience according to MAN’s high standards. Having joined Al Ahlia recently I highly prioritize this development as the service and genuine parts portfolio of MAN is most competitive and we want to enhance our customer experience in the aftermarket.”
With over 1500 MAN trucks sold over the last 5 years and a 25 % market share in Kuwait, this new facility will certainly provide a big boost in MAN’s ambition to be the preferred commercial vehicle partner for discerning customers in Kuwait.
MAN Truck & Bus in Middle East
Since 2006, MAN Truck & Bus Middle East has been the regional representative of MAN Truck & Bus AG which is headquartered in Munich, Germany and the largest company of MAN Group. It is a leading provider of commercial vehicles and buses that are renowned for their robustness, reliability and adherence to high standards of driver and passenger comfort and safety.
MAN Truck & Bus Middle East operates through an extensive network of private capital dealers and importers in 14 countries namely Afghanistan, Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Syria, United Arab Emirates and Yemen. The local coordination office is located in the UAE, Dubai Airport Free Zone and guarantees for efficient sales and after sales support in the Middle Eastern region.
Accommodating for the demanding operating conditions in the Middle East, MAN Truck & Bus Middle East provides full-fledged turn-key solutions for both goods and passenger transportation by road through its light (TGL) , medium (TGM) and heavy-duty (TGS WW) ranges of trucks, and MAN and NEOPLAN buses that provide basic to VIP luxury transport and travel requirements.
The Transport Efficiency Program from MAN Truck & Bus
The amount of transport and traffic on roads is rising worldwide. At the same time, the long-term dwindling of energy resources is making transport increasingly more expensive. As one of the world’s leading manufacturers of buses and trucks, MAN Truck & Bus makes an important contribution to the continued improvement of transport efficiency. MAN offers a comprehensive efficiency program to reduce your total costs of ownership. Transport efficiency, consolidated in the fields of technology, service, the driver and future expertise protects the environment and is added value for our customers.