Consumers Want Privacy, Better Data Protection from Artificial Intelligence, Finds New Genpact Research
Third study in three-part series shows customers’ AI acceptance at odds with businesses’ expectations NEW YORK, December 7, 2017 – Despite massive corporate investments in artificial intelligence (AI), nearly three-quarters of consumers are concerned about AI infringing on their privacy, according to a new study from Genpact, a global professional services firm focused on …