Tag «bots»

HGS and Conversable Partner to Transform Customer Experience Through Intelligent Integration of Bots and Brains

Strategic partnership enhances HGS’ CX offerings with artificial intelligence and automation, and a seamless integration of human agents June 28, 2017 BANGALORE/CHICAGO – Hinduja Global Solutions (HGS), (listed on NSE & BSE in India) a global leader in customer experience (CX), today announced a strategic global partnership with Conversable, the leading Aritificial Intelligence (AI) …

Social Media – top trends for 2017 and beyond. Chawm Ganguly

Wither to Social Media? How do we ride the new boom to reach out and join the conversations happening around our brands, that too, in real time? What are the key areas that should concern us? How do we engage customers, both real and potential? How do we dominate the social media space? Can the …

For the Lovers of Fountain Pen & Ink …
Chawm Ganguly

A maverick, jaywalking through life. Communicated in three continents as a journalist and a spin doctor. Print, Television, PR, Photography, Production - has been there, done it all. Author of several books on Corporate Communications, Social Media, Conferencing. Currently focusing on helping Corporates bridge the Traditional-Social Media divide and installing GenX values in Millennial motherboards. For More Visit: www.chawmganguly.com
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Corp Comm with Chawm

Corporate Communications is one of the fastest growing specializations in world, as the faculty transforms from being just another marketing tool in the scabbard of the top management, to being the primary driver, in this, the age of information. Information is today sought (and delivered) in an Instant and the efficiency with which the Communication team reacts to such demands often spells the difference between the winners and the also-ran’s, making it one of the most revered power centers of the corporate world. Join me, as I unravel the mysteries. www.chawmganguly.com
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