Companies Aren’t Investing in Personalization as they Should to Meet Consumer Expectations: New Mindtree Study
Global survey shows consumer desires and industry initiatives are often mismatched across retail, banking, media and travel sectors Bangalore (India) and Warren (NJ) – February 10, 2016 – A global, cross-industry study released today by Mindtree, a leading digital transformation and technology services company, pinpoints personalization as the key driver that will help “phy-gital” consumers …