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Intelligent Intraday Automation Suite Optimizes Contact Center Staffing & Performance Mumbai, January 15, 2015: Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, and WorkFlex Solutions LLC (“WorkFlex”), the industry leader in Intelligent Intraday Automation® solutions for contact centers, today announced an agreement to deploy the WorkFlex Manager suite …
New service offering to enhance effective resource management and drive operational savings New York I Mumbai I London, July 9, 2014: Firstsource Solutions Limited (NSE: FLS, BSE: 532809), a global provider of customised business process management (BPM) services to the banking & financial services, telecom & media and healthcare sectors, today announced the launch …
NEW YORK, MUMBAI, LONDON: JUNE 12, 2014: Firstsource Solutions (NSE: FSL, BSE: 532809), a leading global provider of Business Process Management (BPM) services, has been ranked 12th in the International Association of Outsourcing Professionals® 2014 Global Outsourcing 100® Rankings. IAOP recognizes Firstsource’s efforts in industry-specific services, customer relationship management and transaction processing across industries like …
Scores high in Grant Thornton UK LLP report London, Mumbai: May 13, 2014: Firstsource Solutions (NSE:FSL, BSE:532809), a leading global provider of business process outsourcing (BPO) services, is ranked 15th in the UK’s top 41 fastest-growing Indian companies list, published by business and financial advisers Grant Thornton UK LLP. As well as being the highest …
Fourth time win for Firstsource London, New York, Mumbai: April 23 2014: Firstsource Solutions (NSE:FSL, BSE:532809), a leading global provider of business process outsourcing (BPO) services, has won the Outsourcing Centre’s Outsourcing Excellence Award 2014 for Best Partnership with its client BSkyB, the UK’s leading entertainment and communications company. This is the fourth time …
Mumbai March 19, 2014: Firstsource Solutions Limited (NSE: FLS, BSE: 532809), a global provider of customized business process outsourced (BPO) services to the banking & financial services, telecom & media and healthcare sectors, today announced that their Chief Financial Officer, Mr. Dinesh Jain has won CFO India’s 4th Annual CFO100 Roll of Honour 2014 for …
GS100-Companies that define leadership in the Global Services Business Mumbai, India, 16th December 2013: Firstsource Solutions Ltd., a leading global Business Process Management (BPM) company, has been featured in the 2013 GS100 List that recognizes corporates for their leadership as an outsourcing player globally. The list is a projection of the diversity and overall …