Haptik Assistant augments customer engagement on Samsung’s digital entertainment app My Galaxy
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Over 3 million unique users engaged with a repeat rate of 50% and 92% positive feedback Mumbai (India) December 26, 2018 – Haptik’s AI enabled Concierge service, which powers the My Galaxy app on Samsung smartphones, has crossed 3 million users in engagement and is now the largest successful implementation of the company’s chatbot platform. …