Shop staff are crucial to ‘big four’ survival as Amazon prepares market entry, says retail expert
Britain’s big four supermarkets should invest in their workers to remain competitive when Amazon Go launches in the UK, according to a leading retail expert at Aston University. Professor Heiner Evanschitzky, director of the Aston Centre for Retail Insights (ACRI) at Aston Business School, comments: “The big four should be worried about Amazon’s move …