9 out of 10 Indian consumers likely to switch to a competition brand in case of unsatisfactory DIGITAL Experience: states SAP
The Report Establishes a Need for Digital Business Leaders in the Country MUMBAI, India — April 17, 2017 — SAP SE (NYSE: SAP) today unveiled the India Digital Experience Report, which revealed how India’s best known brands can jeopardize customer loyalty over an unsatisfied digital experience. The report states that only 8 per cent of …